Shipping & Payment
Delivery time
Our products are made to order, the production time is indicated for each product.
Shipping
We deliver our products throughout Europe. Delivery time depends on the country of delivery, usually between 2-4 days. We ship everything by FedEx, we will also email you a tracking number after shipping.
You did not find your country in the delivery method, write us an email on shop@vidrabrand.com
Payment
You can choose the method of payment from the following.
- Credit or Debit Card
- PayPal
- Apple Pay
Returns
To start the process, please send an email to shop@vidrabrand.com. You can return an item for a full refund or store credit within 30 days of having received it. We will be happy to help you in the process.
We want you to be confident and comfortable with any VIDRA brand item, so please, make sure it fits perfectly. Just keep in mind that anything you return needs to be in re-sellable condition (unworn, unwashed, unaltered, and in its own packaging)